Privacy Policy & Data Safeguards
Comprehensive disclosures on AI chat logs, Mains copy evaluation, time tracking, topic mastery, and data privacy
1. Overview & Legal Framework
At UPSC AI (upsc.ai), we take data privacy and intellectual property with the utmost seriousness. This Privacy Policy is a legally binding document governing your use of our website, AI evaluation engines, and digital study tools.
We operate in full compliance with the Digital Personal Data Protection Act (DPDP Act, 2023), the Information Technology Act, 2000, and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 of the Republic of India.
2. Specific Data We Collect & Store
To deliver 60-second answer checking, personalized study schedules, diagnostic heatmaps, and continuous AI assistance, UPSC AI securely collects and stores the following categories of information:
Search Prompts, Doubt Solver Questions & Revision History
When you submit queries through UPSC AI Search, the Instant Doubt Solver, or our study assistants, we store the text prompts, search parameters, book references accessed, and generated AI responses. This enables you to review past explanations, save revision notes, and allows our systems to maintain context across continuous study sessions.
Uploaded Answer Copies, Evaluation Marks & Rubric Scorecards
When you upload handwritten answer copies (via photos, scans, or PDFs) to our Mains Evaluator, we securely store the uploaded image files, optical character recognition (OCR) text extractions, rubric breakdowns across GS 1–4 and Essay, marks awarded, and structural suggestions. These files are stored in your private dashboard to track your marks trajectory over time.
Note: OCR scanning is conducted purely for academic text recognition. We do not extract, store, or process biometric handwriting signatures or identity profiles.
Active Time Tracking, NCERTs, Syllabus Topics & MCQ Solving
To provide accurate diagnostic progress tracking, our applications record:
- Time Spent: Active time spent studying current affairs, reading notes, solving MCQs, or analyzing test explanations.
- Topic & Course Mastery: Specific NCERT chapters, standard book modules (e.g., Laxmikanth, Spectrum, Ramesh Singh), and syllabus topics marked completed or in-progress.
- MCQ Solving Behavior: Questions attempted, correct/incorrect choices, elimination heuristics, time per question, and negative marking leakage patterns across 480+ micro-topics.
- Study Planner Logs: Daily completed targets, revision streaks, and backlog recalibrations.
User Details & Subscription Status
Your registered name, email address, optional contact number, target exam year, optional subject preferences, and subscription access level.
IP Addresses, Session Tokens & Crash Telemetry
Standard server logs, browser user-agents, IP addresses, device types, and essential session cookies are collected to maintain secure logins, monitor API uptime, diagnose crashes, and prevent unauthorized multi-device scraping or brute-force attacks.
3. How We Use Your Information
We process your data strictly to deliver, maintain, and enhance our civil services preparation platform:
- To evaluate handwritten answer copies against GS 1–4 and Essay scoring rubrics within 60 seconds.
- To generate personal diagnostic heatmaps, topic-level mastery metrics, and All-India mock test rankings.
- To dynamically adjust and rebalance your study timetable when you complete tasks or miss days.
- To deliver daily 6 AM current affairs briefs and account service notices.
- To detect, prevent, and remediate technical errors, unauthorized access, or fraudulent activities.
4. Strict Non-Sale & Anti-Ad Guarantee
UPSC AI does not sell, rent, trade, or monetize your personal details, test answers, chat logs, or performance scores to third-party advertisers, coaching institutes, or data brokers. Your learning journey remains strictly private to you.
5. Multi-Cloud Infrastructure, AI Model Providers & Zero-Training Guarantee
UPSC AI partners with tier-1 global cloud and AI research organizations to ensure low latency and high availability across India. Our systems integrate with:
- Cloud & Hosting Infrastructure: Amazon Web Services (AWS), Microsoft Azure, Oracle Cloud Infrastructure (OCI), Google Cloud Platform (GCP), and Supabase with multi-cloud redundancy and intelligent routing gateways.
- Foundation AI Model Inference: Enterprise APIs from Google DeepMind (Gemini), OpenAI (GPT Models), and Anthropic (Claude) operated via secure, stateless inference pipelines.
- Zero Public Dataset Training Guarantee: Your individual questions, personal study chats, and handwritten answer scans are never used to train public or open-source foundation models.
- Confidentiality Protections: All third-party enterprise providers are bound by strict Data Processing Addendums (DPAs) and confidentiality covenants prohibiting independent data retention or monetization.
6. Data Security Architecture & Encryption
All data transmitted to and stored by UPSC AI is protected using industry-standard security protocols:
- In Transit: Encrypted using TLS 1.3 (Transport Layer Security) with modern cryptographic cipher suites.
- At Rest: Stored using AES-256 (Advanced Encryption Standard) encryption across enterprise cloud storage.
- Access Control: Strict role-based access controls (RBAC) and multi-factor authentication are enforced across all server instances.
7. Payment & Transaction Security
All subscription transactions (UPI, Net Banking, Debit/Credit Cards) are processed through certified, PCI-DSS compliant Indian payment gateways. UPSC AI does not store sensitive card numbers, CVVs, UPI PINs, or bank passwords on our servers.
8. Your Rights Under the DPDP Act 2023 & Account Deletion
Under Indian data protection laws, you possess unequivocal rights over your personal data:
- Right to Access & Review: You can view all past evaluated test copies, chat histories, and test scores directly within your dashboard.
- Right to Correction: You can update inaccurate profile information at any time.
- Right to Complete Erasure (100% Deletion Guarantee): You can permanently delete your account and all associated test copies, OCR transcripts, notes, and chat logs by emailing support@upsc.ai. All personal data is purged from our active databases within 48 hours.
- Right to Grievance Redressal: You have the right to swift resolution of any data privacy concerns.
9. Cookies & Browser Storage Disclosures
UPSC AI uses minimal essential cookies and browser `localStorage` solely to:
- Maintain your authenticated user session securely across pages.
- Store your UI preferences (such as light/dark mode and active font sizing).
- Preserve active MCQ test state to prevent progress loss during transient internet disconnects.
10. Data Protection Officer & Grievance Desk
UPSC AI Privacy & Grievance Desk
Operated by UPSC AI Platform Team
If you have questions, concerns, or requests regarding how your data is handled, please write to us at support@upsc.ai. All privacy inquiries are acknowledged within 6 hours and resolved within 24 hours.
Disclaimer: UPSC.ai is an independent AI-powered educational preparation platform. It is not affiliated with or endorsed by the Union Public Service Commission (UPSC) or the Government of India. Official notifications must be verified directly at upsc.gov.in.