Privacy Policy
Last updated on 12-02-2025 06:45:00
1. Introduction
At UPSC AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.
2. Information We Collect
2.1 Personal Information:
- Name and contact information (email address, phone number)
- Profile information and photographs
- Payment information
- Study preferences and learning history
- Communication history with our AI systems
2.2 Automatically Collected Information:
- Device information and identifiers
- IP addresses and location data
- Usage data and interaction with our services
- Cookies and similar tracking technologies
3. How We Use Your Information
- To provide and maintain our services
- To process your payments securely
- To personalize your learning experience
- To improve our AI models and services
- To communicate with you about our services
- To comply with legal obligations
- To detect and prevent fraud
4. AI and Machine Learning Services
We use various AI models, including but not limited to OpenAI and Llama models, to process your queries and provide personalized learning experiences. When you interact with our AI services:
- Your queries are processed through third-party AI services
- We may store and analyze these interactions to improve our services
- Personal identifiers are removed before processing where possible
- AI providers are bound by strict data protection agreements
5. Payment Processing
We process payments through secure UPI networks and trusted payment processors. When processing payments:
- Payment information is encrypted using industry-standard protocols
- We do not store complete payment details on our servers
- Transactions are processed through PCI-DSS compliant service providers
- Payment history is stored securely for legal and accounting purposes
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.
7. Data Sharing
We may share your information with:
- AI service providers for query processing
- Payment processors for transaction processing
- Cloud service providers for hosting services
- Legal authorities when required by law
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Request data portability
9. Contact Us
For any questions about this Privacy Policy, please contact us at founder@upsc.ai or through the contact information provided on our website.